Reviews

"I am very impressed with this company!"

I am very impressed with this company! I actually enjoyed having them in my home, they were very nice people! I felt like I was having family over. Very good at communication between all the different contractors. John really stayed on top of them and kept them on task. I didn’t have to call anyone and ask questions/ or make sure a contractor was going to commit to the agreed time. I liked how they took the time to talk with me and explain everything and answer any questions I had. Their work was amazing and done in a timely manner! Thank you John and Magic Valley Restoration employees for all your hard work!

Rachael Rose Twin Falls, ID

"They’re punctual, honest extremely professional."

Best company I’ve had the pleasure of using. They’re punctual, honest extremely professional. They go out of their way to provide exceptional service. The quality of their work and Scheduling Of all aspects of the repairs are Incredible , this company has the rare quality of integrity that seems to be lacking in most companies I’ve dealt with in the past. I’m completely at ease knowing John will take care and personally oversee all the aspects of the job at hand and to insure complete satisfaction is accomplished . I wouldn’t call anyone else for any future repairs or issues that might come up. Their estimates are more than fair. My only disappointment Is that the review stars only go to 5 as I would definitely rate them much higher.

Kathi Buhl, ID

"I have a ton of respect for a company where the boss/owner actually shows up and works."

We recently bought a house where some water damage and mold went undetected. I called John on a Monday morning, he was at our house within the hour. He and is crew showed up on a Wednesday morning and completed the drywall removal and mold remediation within an hour. I have a ton of respect for a company where the boss/owner actually shows up and works. He and his crew were very quick and professional. We were given the instructions and directions to fix our problem. Thank you to a wonderful crew and assuring us about everything.

Anonymous

"I will refer them to everyone! 10 Stars!"

Magic Valley is great with customer service. They did a really good job at my house. I will refer them to everyone! 10 Stars!

Marciano H.

"Professional & Passionate."

Professional & Passionate. Magic valley Restoration provides a very professional experience from start to finish. Determined to provide you top quality service. I admire their knowledge work ethic, and attention to detail. I feel confident that they will “over deliver “ in expectations for all projects. Thank you!

Ashley O.

"By far the BEST restoration company in Idaho"

By far the BEST restoration company in Idaho. Honest, hardworking, great communication. We had a huge flood due to a sudden burst in the middle of the night. Worst morning surprise ever.....until John and team showed up and started cleanup/demo. The restoration process was smooth, and quality and details were amazing. We feel like we are part of the Magic Valley Restoration family now after having their whole team in our house for hours on end! Thank you for taking on our brobdingnagian project! 💙 The Allens

Shawn A

"Even during the Covid mess they were working whenever they could and quickly."

Our family of 7 woke up at 4 am to a major flood in our master bath which led to destroying half our house... so much water everywhere! We called Magic Valley and the owner, John could not have been more helpful! He was at our house before 7 am on a Saturday morning doing the work before his crew even got there. John and crew were so helpful, kind, professional, efficient and timely. Even during the Covid mess they were working whenever they could and quickly. The finishing work and the attention to detail was unmatched, John even painted and fixed some things that weren't covered because he wanted it to look perfect! I can't recommend Magic Valley Restoration enough! Heaven forbid this ever happens again, we know exactly who to call!! We could not have been more happy with the work! Dont call anyone else if you have the unfortunate luck of a flood, you will not be disappointed!! Magic Valley Restoration is amazing!!

Natalie A

"They are perfectionists and they hold them selves to a very high standard! My home looks better than it did before the flood!"

Having your home flood and destroying everything in its week is hard enough to go through. Magic Valley Restoration made it as easy as possible! I had to of had at least 10 different people or more come to my house, each one nicer than the next! They are perfectionists and they hold them selves to a very high standard! My home looks better than it did before the flood! A special thanks to Jeremiah! He was in charge of this project. He made sure that everything was spot on and perfect! I would never use anybody else. Thank you to everybody at Magic Valley Restoration

April A. Jerome, ID

"John and his team are first class professionals! Exceptional Service!"

John and his team are first class professionals and are an absolute pleasure to work with. David Whalin, a Magic Valley Restoration technician, went above and beyond to provide me with excellent customer service and repairs. If there is any award that he can receive, and that I can provide a recommendation for, he and John have my highest regard.

Skyler P. Albion, ID

"John was very professional and great to work with"

After our fire Magic Valley Restoration was awesome. John was very professional and great to work with. I recommend Magic Valley Restoration to anyone that is looking for a small job to a large Job. Their employees are very professional, courteous, and knowledgeable.

Daniel H.

"The plumber was incredible; the team was professional, quick, and personable"

Our water system is a mess. We aren’t on a well, don’t have a meter, and have no idea where our shut-off is…. And had our main break. I struggle with anxiety, routine change, and “catastrophic” events. I cried for a solid two hours while the restoration team got it all under control. They came out within a half hour of calling them (it was like 11 pm), got a plumber out quickly, got the water stopped, and fixed the pipe. The plumber was incredible; the team was professional, quick, and personable. I’m SO THANKFUL they were there to minimize the damage before it got bad.

We are so lucky they were quick to repair the problem because we could have suffered so much damage. Instead, we didn’t lose anything. We didn’t lose our shelves, furniture, furnace, water heater, or any of the stuff stored in our basement. It could have been so much worse and I’m so so thankful they were there to fix it.
We will use this company again.

Stevie H.

"John and his team were very professional and went above and beyond"

John and his team were very professional and went above and beyond to make sure that we got taken care of while we were displaced after a flood in our house! They made sure we were involved every step of the way and knew exactly what was going on! I would recommend them every single time. I’m hopeful to never have to call a restoration company again but if I do have to I will be calling Magic Valley restoration !!
Thank you, John and team!

Cori W.

"I felt very taken care of by this company"

Magic Valley Restoration was always on top of things. They were there when they said they would be, or a phone call if there was a snag. I felt very taken care of by this company. Helped me with collecting from my insurance as well. I can't say enough about their service and professionalism!

Cindy J.

"Wonderful company to work with."

Wonderful company to work with. Prompt, professional, and thorough. They represented our best in their dealings with the insurance company.

Andrea J.

"Thank you for all your help with our sewer problem."

Thank you for all your help with our sewer problem. I really appreciate your understanding and consideration in working around my sick father.

Karen K.

"Thank you for the fast response"

Thank you for the fast response to our problem! Appreciate it.

Marcy C.

"We thought you did an excellent job"

Thank you so much for all of your help. We thought you did an excellent job and were very professional in your work. Again, thank you and Merry Christmas.

Jeannie N.

"I highly recommend Magic Valley Restoration"

I highly recommend Magic Valley Restoration , they work great with Farm Bureau Insurance . Great communication , they keep you updated on every step of the repair process. I was amazed how quickly they responded , and how fast the job was done . When I heard they were going to do the drywall in one day I was skeptical . I just figured oh well I can redo it . I didn't need to, I do auto restoration and am used to looking and feeling when things are straight and correct . If you are shopping for some one to help you out STOP looking and give them a call.

B McClure

"No flood too big or too small"

Good company to work for

Angie Coonce Twin Falls, ID

"Choose this company."

I worked here. Their attention and concern for their customers in hard times was amazing. Message from someone on the inside: Choose this company.

Dave P.

"Highly Recommend!"

Dan from Magic Valley Restoration is a stud!! He’s been upfront, honest, and has packed so many hours in one day's time over and over to get my property back where it needed to be!! 5 star rating that is well deserved. I would recommend them to anyone!!

Thanks Dan!

Jake N.

"A dream to work with!"

Magic Valley Restoration & Construction is a dream to work with! Every member of this team was professional and answered all my questions. I trusted them in my home and to restore everything the right way. I'm incredibly pleased with the results.

Megan L.

"Magic does it the right way!"

I have worked with a couple different restoration companies and can honestly say that Magic Valley Restoration does it the right way! They responded promptly, explained the process clearly, and constantly kept in touch. They even ensured we weren't taken advantage of by the insurance company. Their meticulous attention to detail ensured our home was fully restored. We're very happy customers and highly recommend them!

Melanie P.

"Super communicative and professional."

Absolutely fantastic company! I had a leaky roof in my kitchen during winter—the worst time for a roof to fail. They were so accommodating and came out the next day to help. They worked with my schedule and made it easy to get everything fixed. The whole team was super communicative and professional. I can’t recommend Magic Valley Restoration & Construction enough.

Becca P.

"They were on top of all that needed to be done. We recommend them without reservation."

Our downstairs was suddenly deep in water from a sprinkling system total malfunction. We are 80 and 87 respectively, and were in total disarray. Luckily our son-in-law knew of Magic Valley Restoration and its people. We couldn't be more pleased with the outcome from our "disaster." They were on top of all that needed to be done. We recommend them without reservation.

G. & I. Merrell

"MVRC would be my first call if I have another disaster."

John responded promptly to my distress call when I discovered a leak from my shower into the basement room below. He dealt with the insurance adjuster and got all construction OK'd. He worked everyday - no "other jobs" to delay mine. I was very pleased with the result and all was done within the budget in a timely manner. MVRC would be my first call if I have another disaster.

Jane S.

"Thank you again for all your efforts to restore our home to an even better-than-before condition! "

Thank you again for all your efforts to restore our home to an even better-than-before condition! We enjoyed you even when we hated the mess. Also, thank you for caring and communicating so well. Job Well Done!

Linda & Wilson G.

" Prompt, professional and thorough."

They are a wonderful company to work with. Prompt, professional and thorough. They presented our best interests in their dealings with the insurance company.

Blake & Andrea J.

"John is very good at communicating with his customers"

John is very good at communicating with his customers, is quick to respond to any questions and concerns, closely oversees work being done by his sub-contractors, provides proper and high-quality work, all while making sure everything runs as smoothly as possible for his customers

Justin H., Justin Heider Flooring Inc.

" No hassle. I love my bathroom reconstruction."

John did a fantastic job on my bathroom/basement leak. The whole room had to be redone as well as the basement room below it. John dealt with the insurance agent and got everything OK'ed. No hassle. I love my bathroom reconstruction.

Jane S.

"They're excellent."

We had our main sewer line break underneath our bedroom. Jake and crew came in in haz-mat gear and took care of everything. He went above and beyond the call of duty. They're excellent. Would and will recommend them to everyone. Thank you Jake!

Paul R.

"The carpentry work was outstanding. "

We are very pleased with the floor and the manner in which it was laid in our bathroom. The vanity was put back perfectly with all new plumbing fixtures. The baseboard was a larger, more correct and better fitting than the original that was removed. The carpentry work was outstanding. We enjoyed working with Monty, the carpenter. John, the owner, was very fair on the final bill.

Otis L

"We thought you did an excellent job and were very professional in your work."

Thank you so much for all of your help. We thought you did an excellent job and were very professional in your work.

Jeannie N.

"I would use their services again in a heartbeat!"

There are not enough positive words to describe my experience with Magic Valley Restoration. John and Kristie Holman run their business with individual care and professionalism. Chance goes above and beyond, keeping the customer in mind throughout the whole process.

Wanda M.

"Magic Valley Restoration did a great job removing the mold from our crawlspace."

They also informed us of the root of our problem, which was poor drainage and a lack of gutters, and gave us suggestions on how to fix that problem. I appreciate the hard work John put into helping us out.

Andrew B.

"Such a great group of people."

They got my home looking like new again, and in such short period of time! Would highly recommend them!

Sandra G.

"I would recommend Magic Valley Restoration to anyone who needs help after a disaster."

When our basement flooded Magic Valley Restoration send expert’s to help us put it all back together. They were friendly and experienced and did a fantastic job. We were so pleased with the results.

Debra R.

"I would recommend Magic Valley Restoration over all other companies."

Amazing company, John is honest, hard working and professional. The job sites are clean and John always gives the highest quality craftsmanship.

Gary F.

"Very impressed"

Just wanted to Thank the team, for the awesome job and attention to detail. Notably Chance for keeping me in loop during the process, Lawrence for the awesome plumbing and prompt service & Jimmy for the craftsmanship and not rushing but being detailed and prescise with everything . Great job everyone hope I didn’t leave anyone out. Definitely will be referring to them.

H.Windsor Twin Falls, ID

"Awesome work"

Great company. They came right out when I had an emergency on my house. Steve and David did exceptional work. Customer service was excellent.

Kristina Pullen Twin Falls, ID